1. Sign in as yourself
Each Entara reservation staff member uses their own identity or passcode. Reservations@entara.co.tz receives copies; it is never the anonymous actor.
Wapi Cab · Point Zone
Entara / Awawa reservation desk training
A practical walkthrough for accountable guest movement—from the reservation desk through location alerts, driver assignment and completion logs.
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Live transfer simulation
WAPI-ENT-001 · JRO → Katambuga
Passenger: Entara guest · Driver: Assigned · ETA: 42 min
Current status
Flight Arrived
2. Create the transfer
Enter passenger, contact, route, flight, luggage and vehicle needs. The booking keeps the operator identity.
3. Amend or cancel safely
Requests remain attributable to the operator and are logged for Wapi Operations review. Cancellation requests cannot be sent twice.
4. Location handover alerts
Katambuga, ANP/Koroi and Makuyuni/Olkeri rules notify the configured receiving team. Missing contacts show an operations warning.
5. Driver coordination
Operations assigns a driver; drivers accept, move, arrive, start and complete their own assigned trips.
Demo transfers
Practice these four routes
JRO → Katambuga House
ARK → Katambuga House
Katambuga → ANP / Koroi gate handover
Makuyuni Junction → Olkeri Camp handover
After each practice, review the booking timeline and the notification log to confirm the operator name, email delivery status and receiving-location alert.